Library 2.0

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City College of San Francisco 2.0

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Diego Rivera Mural
Check out City College's Diego Rivera Mural:

This is our library's web page:

This is our DRAFT IM Reference page.

We also do a lot of exhibitions and programs when we're not thinking about how L2 will fit into our worklives...

James's Blog

Starting to IM

We're planning to start a trial IM reference service in late April with some anxiety and minor trepidation. We'll probably staff it as part of reference desk duties, but we'll see how it goes.

Posted on March 27, 2007 at 12:06pm — 1 Comment

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At 1:59am on May 26, 2009, Mike McQueen said…
Hi James,
I'm a teacher librarian & recently started a community based blog for getting boys to read - Please send me a friend request if you'd like to network, share ideas, and learn more about getting boys to read.

Mike McQueen

LET'S NETWORK HERE TOO (request me as a friend):
My TWITTER Profile
At 2:44pm on May 12, 2007, Martha said…
Hi- Our IM reference is still really slow. We've had just a handful of transactions. I think we need to do more publicity. Also, I wonder if we might have a better response to a Meebo widget on the Web page. Also, we are a medical library, so that might make a difference too. We are persevering and I hope that it will take off at some point. We do well with email reference, so perhaps it is just a matter of time.

Good luck with your IMing!

At 3:17pm on April 12, 2007, Aaron Dobbs said…
Hi all,

We've been IMreference-ing fore a year or so -- the stats are lower than f2f and almost higher than email. IM is picking up & the almost viral quality of a positive answer to: "you mean I can IM the library for help?!" has done a lot to get the word out. Central placement on the library homepage helped jack the stats, too :)
At 5:22pm on March 29, 2007, fernando_vilarinho said…
James, thank's for adding me

Hope the mural get into public soon.
At 4:41pm on March 27, 2007, James said…
We're planning to use Meebo so we can have an IM widget on our web site for those students who don't IM or who are doing it on a computer that doesn't have the right software installed.
At 3:12pm on March 27, 2007, Martha said…
Hi James -

How fabulous that you have that amazing mural!! Wow.

We just implemented an IM reference service last week, but haven't gotten much action, because we haven't really done any publicity yet. It is in the works. We are using Gaim, but I like Meebo better, personally. We are having the reference desk staff monitor the IM accounts as part of their shifts.


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